From gizmodo.com: "The saying goes: Don't fuck with the person that serves your food," a former Apple Genius tells me over IM. "Don't fuck with the person who repairs your computer." He—we'll call him Ronald—spent six years as a member of Apple's Genius squad in a busy Southwestern store. It was a model store: shiny as the best of them, teeming, making money. But in back rooms and in plain sight, the employees ran wild: giving away computers, stealing phones, drunkenly destroying customer property. Ronald saw (and did) it all.
You might think twice before your next visit to the bar.
Ronald is a skittish sort of guy, prone to hours of dishing about Apple over the phone and IM with obvious contempt, before vanishing into the thin trenches of the online netherworld… Ronald, on the other hand, is terrified of Apple. Terrified of what the white and aluminum demigod would do to him, and what it'd do his friends if the mothership ever found out about what they did. It was bad, and it wasn't just a bunch of young punks working the system; the corruption rained down from above and pooled deep at the bottom.
Jake and Ronald both spoke with smiles and contempt about their former boss-of-bosses, a regional manager from Apple corporate who they allege ran the store like it was her own personal playground….