About 30 percent of U.S. consumers said they’d leave their banks over fees for using their debit cards, according to a survey by the Research Intelligence Group, accoding to Bloomberg.
About 43 percent said they’d switch to paying with cash or credit cards if their bank implemented charges, while 13 percent said they’d pay the fee if it was “reasonable,” according to the survey released yesterday by the Fort Washington, Pennsylvania-based consulting and market-strategy firm.
“There’s a lot of consumer discontent within financial services and I think there’s a lot of frustration,” said Rob Kaplan-Sherman, president of the services division of the Research Intelligence Group, a unit of Montreal-based Leger Marketing. “People express that they’re going to change their behavior, and that includes changing how and where they bank.”
Low- to middle-income consumers are more likely to pay the fees….
Find out more at http://consumerist.com/2011/10/survey-30-of-consumers-would-leave-bank-over-debit-card-fees.html
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