From BusinessInsider: Citibank has traced a problem where customers reported being charged twice when paying bills from their accounts to their fledgling iPad application, DealBook reported.
This certainly won't be good press for Citi, which is striving to become the "world's digital bank." The iPad application was also launched just last summer, and problems seemed to have started immediately afterwards.
A Citi spokesman said only 2% of iPad transactions were double charged and that they plan to reimburse all the customers that were affected by the issue. The problem has reportedly been fixed.
Read more: http://www.businessinsider.com/the-pr-nightmare-is-now-on-citibanktheir-ipad-app-was-double-charging-some-customers-2012-2
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